Warranty Registration & Information

We always encourage our customers to register their products with us.

This helps to ensure a smooth process in the future should you need warranty parts or service.

If you would like to register your Bio Bidet product, send us a copy of your proof of purchase to support@biobidet.com.  Please make sure that your proof of purchase includes the following:

  • Place of purchase
  • Date of purchase
  • Model(s) purchased
  • Your name
  • Your phone number
  • Your address

You can also fax this in to 847 854 1296.

Please be advised that there does exist unauthorized resellers who do not obtain Bio Bidet products through approved sources and instead may resell Bio Bidet products obtained through liquidation channels.  These types of sellers are often found on Ebay.com and Amazon.com.  Since Bio Bidet cannot verify the source or guarantee that the sold bidet was in brand new condition, Bio Bidet products sold by unauthorized resellers are not eligible for warranty coverage.

The Bio Bidet manufacturer's warranty is only applicable towards brand new units sold by authorized Bio Bidet sellers.

 

 

Please note that some older BB-600 Bidets have a 3-year warranty in the manual, but it should be 2-years. We will honor the 3-years if they send proof of this.

 

  • 100% Coverage of all parts and Bio Bidet labor for the entire product for the first year from original date of purchase
  • 75% Coverage of all parts and Bio Bidetlabor for the entire product for the second year from original date of purchase
  • 50% Coverage of all parts and Bio Bidetlabor for the entire product for the third year from original date of purchase
Have more questions? Submit a request

2 Comments

  • 1
    Avatar
    Kevin Norris

    we are very satisfied with our bioBidet and looking forward for many years of service.

    Thank You!

  • 0
    Avatar
    Robert Beckemeyer

    My bidet is leaking under the seat. I have the original packaging. 

    Thanks, Bob

     

     
     
    Sun 7/18/2021 4:51 PM
     
      ORDER 200081478

    Thank you for your purchase!

    Hi Robert, you're just a few steps away from a new level of hygiene. We're now preparing your order for shipment. Once it ships, we'll send an email with a link to track your order.

     
    View your order
    or Visit our store

    Order summary

      Bio Bidet BB-2000 Bliss Bidet Toilet Seat × 1White/Elongated / White / Standard Warranty (3 Years)

    $524.25

     

    Discount  BKTEN

    -$52.42

    Subtotal

    $471.83

    Shipping

    $0.00

    Taxes

    $0.00

    Total

    $471.83 USD

    You saved $52.42

    Customer information

    Shipping address

    Robert Beckemeyer2481 Lebanon Church RoadJefferson GA 30549United States

    Billing address

    Robert Beckemeyer2481 Lebanon Church RoadJefferson GA 30549United States

    Shipping method

    Fedex - Ground

    Payment method

     ending with 7553 — $471.83

    If you have any questions, reply to this email or contact us at support@bidetking.com

     
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